Ride-Hailing Industri Research

Online transportation and delivery services have an increasingly important role nowadays, especially passenger delivery services, goods, and food delivery. Besides supporting users in accelerating mobility, this service has opened millions of new job opportunities, providing income for driver-partners, as well as increasing the growth and sales of Micro, Small and Medium Enterprise partners (MSMEs). This study aims to analyze the transportation services industry and online delivery, especially regarding changes in partnership status and policies that can influence future industrial development.